FAQ

If you're having difficulty signing up you can book a callback here. Alternatively, you can email us to get some assistance. If you are emailing, remember to include your daytime phone number so that you can be contacted during business hours if needed.

Registration for Walk for Kids' Mental Health is FREE! So even more reason to jump on board! We encourage you to make a self-donation when you sign-up to kick start your fundraising and encourage others. 

When you sign-up to Walk for Kids' Mental Health, a fundraising page will automatically be created for you. You will have access to your very own personalised fundraising dashboard with resources and tools to make it easy.

It's through your fundraising and support that Smiling Mind can provide Aussie kids and their families access to tools and resources to help them thrive.

We'll be here every step of way. If you're unsure, just reply to one of our emails or book a callback here. 

Walk for Kids' Mental Health is a virtual event. All you need to do is make a pledge to walk 21 minutes a day. You can walk anywhere, anytime, solo or create a team and walk with friends or colleagues. To learn more, visit the How it Works page. 

Anyone! Whether you're an individual, a team, a bunch of mates, or a workplace - registering for Walk for Kids' Mental Health couldn't be easier. If you're under 16, you'll just have to get parental consent first (it's a legal thing) - but use it as an excuse to get them signed up too!

The Australian government recommends a minimum of 2.5 hours of moderate activity a week for good physical and mental health. You have the option at registration to choose the number of minutes per day you will walk - pick the number of minutes that suits you!

When you sign-up to Walk for Kids' Mental Health, a fundraising page will automatically be created for you. You will have access to your very own personalised fundraising dashboard with resources and tools to make it easy.

It's through your fundraising and support that Smiling Mind can provide Aussie kids and their families access to tools and resources to help them thrive.

We'll be here every step of way. If you're unsure, just reply to one of our emails or book a callback here. 

We want to make fundraising easy, so we have some great resources to help you do that. Your best tool is your online fundraising page –  easy to set up and easy to share. It is the best way to get donations and spread the word about your Walk for Kids' Mental Health. Visit the Reward and Resources page here to find posters, social media tiles, email signatures and more. 

Your fundraising will help fund evidence-based programs created by Smiling Mind for students and for educators. Smiling Mind’s Social and Emotional Learning program (SEL) can effectively build children’s abilities to succeed and thrive and boost wellbeing in the often-difficult school environment. You can read more about the programs and services your fundraising will support here.

Thanks to our amazing fundraisers and donors last year, Smiling Mind has been able to reach almost 2 million Aussie kids and their families with the tools and resources needed to help them thrive. Positive mental health starts at home, with great routines and healthy habits built into the regular week. Research informs every program we develop so that we can deliver the most robust and evidence-based programs to schools, homes and the world. Our vision is to help every mind thrive, thank you for joining us on Walk for Kids' Mental Health - every step you take this November is a stride towards better mental health for all Aussie kids!

We are hoping to send out t-shirts at the beginning of September. Keep an eye on the Walk for Kids' Mental Health Facebook Group for updates.

You can! Setting up a Facebook fundraiser from your Walk for Kids' Mental Health fundraising page through Facebook is an easy way to share your challenge and there funds you raise there will be added to your total on your main page. Simply click the Create Facebook Fundraiser on your dashboard and follow the steps to get started. 

Thanks to our generous partner, DECJUBA, t-shirts are available for participants and up to two children this year as a reward for fundraising. First you need to add children to the My Family section on your fundraising page via the Edit My Page tab on your dashboard. To claim your first kids' t-shirt you need to raise $50, to claim the second kids' t-shirt you need to raise $100. All t-shirts can be claimed through the DECJUBA website via a button on your dashboard. 

All postage costs paid by participants for adults and kids' t-shirts come directly to Smiling Mind. Thank you for taking up our offer to pay for postage. This helps us keep the costs down so more of the funds you raise can go towards our programs supporting kids' mental health.